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Privacy
Policy

The legal stuff

This is a summary of the Privacy Policy of ivantage Limited, an internet
search marketing agency and consultant. If you have any questions about
it, please contact us at the address shown on our
contact page.

Your privacy is important to us. Any information you give to ivantage
will be held with the utmost care, and will not be used in ways that
you have not consented to.

Any and all information collected at this site will be kept strictly
confidential within ivantage and will not be sold, reused, rented, loaned,
or otherwise disclosed to any external party.

Please note that some of our pages contain links to web sites which
are owned or run by unrelated companies and which are therefore not
under our control. Such sites are not covered by ivantage’s Privacy
Policy.

Why we hold your information

We collect information to help keep you informed about the development
of our services or to ensure that, when you are a client, you can receive
the best product support and assistance that we are able to provide.

We hold databases in the following operational
areas. These may contain data on you but this will depend on whether
you are a current or prospective client.

  • sales and marketing
    (both existing and prospective clients)
  • email lists (both
    existing and prospective clients)
  • product service
    and support (clients)
  • software license
    records (clients)
  • accounts (clients)
    • How we use your information

      The information which we collect about
      you or your business enables us to:

      • understand your needs
      • improve our service
      • stay in touch with news
        of products and services via the channels
        you have agreed to (marketing)
      • deliver information,
        goods and services to the addresses you have
        provided
      • check and improve
        existing information we may have acquired from
        other sources
      • complete the internal
        administration necessary to recognize you
        as a legitimate user of our products and services
      • meet the requirements
        imposed on us by legislation

      Information collected on the Web site

      ivantage does not collect any personal information from users browsing
      our Web site other than through registration, subscription and enquiry
      forms where the information is given voluntarily. We do analyze our
      Web site logs to collect aggregate data – such as the number of visitors
      – and use this data to improve the value of the materials available
      on our Web site. This data is used for internal business purposes only.

      Our Web site logs do not keep sufficient detail for us to be able
      to identify individuals, and we make no attempt to link them with the
      individuals that actually browse the site.

      We use “cookies” to recognize returning visitors and to track content
      usage and Web-site traffic. Where a visitor has not completed a registration,
      subscription or enquiry form, cookies do not collect personal data.
      Only when you have registered can a “cookie” tell us the personal information
      which you have previously left with us. You can set your browser not
      to accept “cookies” but, if so, there may be areas of our web sites
      which you cannot view.

      Some areas of our Web site, particularly those relevant to Partners
      and Client Support are password protected, and require that you are
      a licensed user of ivantage-supplied software or have registered as
      a member of a programme (for example, as an ivantage partner). In other
      select areas, which can include product demonstrations, product trials,
      newsletters or other offers, we may request that you provide us with
      particular information before accessing that area.

      Use of Web analytics services

      This website uses Google Analytics, a Web analytics service provided by
      Google, Inc. (“Google”). Google Analytics uses
      “cookies”, which are text
      files placed on your computer, to help the website analyze how users use
      the site. The information generated by the cookie about your use of the
      website (including your IP address) will be transmitted to and stored by
      Google on servers in the United States.

      Google will use this information
      for the purpose of evaluating your use of the website, compiling reports
      on website activity for website operators and providing other services
      relating to website activity and internet usage. Google may also transfer
      this information to third parties where required to do so by law, or where
      such third parties process the information on Google’s behalf. Google will
      not associate your IP address with any other data held by Google.

      You may
      refuse the use of cookies by selecting the appropriate settings on your
      browser, however please note that if you do this you may not be able to
      use the full functionality of this website. By using this website, you
      consent to the processing of data about you by Google in the manner and
      for the purposes set out above.

      Use of ivantage’s email lists

      ivantage maintains several e-mail lists to keep interested parties
      informed about our company, events, products, support, and more. We
      collect this information when individuals voluntarily contribute it
      by signing up through a form or other means on our Web site or providing
      us with their e-mail address at a trade show, seminar, direct mail response
      or other event, or when they register as clients. We do not sell, rent,
      loan, trade, or lease the addresses on our list to anyone.

      Restricting particular channels of contact

      If you have supplied us with contact details
      of a particular type (for example, postal address, phone number or e-mail)
      we may use those details to contact you with information about products
      or services, or forthcoming events. If you do not want to be contacted
      by us via one or more of those channels, please contact us and tell
      us which ones we should not use. They are:

      • direct mail
      • phone
      • fax
      • e-mail
      • all of the above

      Legal disclosure

      When approached by the appropriate legal authorities, information
      about you, your business or account usage may be disclosed, but only
      when specifically required under the laws appropriate to the territory.

      Financial data security

      When we transfer and receive financial information as part of an
      online financial transaction, we redirect visitors to a secure server
      and will notify visitors through a pop-up screen on our site. We have
      appropriate security measures in place in our physical facilities to
      protect against the loss, misuse or alteration of information that we
      have collected from you at our site.

      Contact Us

      If you have any questions about this Privacy Statement, the practices
      of this site, or your dealings with this Web site, please
      contact
      us
      .

Digital Enlightenment

Digital Enlightenment

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